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Poster: Cleantone Date: May 29, 2014 2:04pm
Forum: forums Subject: My content unexpectedly dissapeared. Please help!

There seems to be an issue with my pages. I wasn't alerted about anything from archive but a listener let me know the podcast wasn't working properly. I've been trouble shooting all day and seem to have narrowed it down to the host. If I try to access my pages while I am not logged in the media is missing or blocked. If I am logged in it is there.

https://archive.org/details/cleantones_collection_004
https://archive.org/details/cleantones_collection_003
https://archive.org/details/cleantones_collection_002
https://archive.org/details/cleantones_collection_001

I'd love to be able to figure out what the cause is for this. Is this something you can help me with?

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: May 29, 2014 4:09pm
Forum: forums Subject: Re: My content unexpectedly dissapeared. Please help!

they were moved to the wrong collection. i fixed them.

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Poster: Cleantone Date: May 29, 2014 4:12pm
Forum: forums Subject: Re: My content unexpectedly dissapeared. Please help!

Thank you thank you thank you! Is there anything I need to be aware of for future uploads? I had requested for them to be moved to "podcasts". I wasn't really sure what if anything I needed to do for the future. I'd love to avoid outages in the future if possible.

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: May 29, 2014 4:16pm
Forum: forums Subject: Re: My content unexpectedly dissapeared. Please help!

there is more than one podcasts collection. the one it was moved to is restricted due to content. audio_podcasts is the one you wanted. so next time ask them to be moved to identifier=audio_podcasts.

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Poster: Cleantone Date: May 29, 2014 4:34pm
Forum: forums Subject: Re: My content unexpectedly dissapeared. Please help!

Is that something I need to do each time? Is it something that I can do manually? Honestly I was asking about it on Reddit and someone from here offered to help. They did and were really helpful. I will have new shows twice a month. What is the normal procedure? Thanks.

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: May 29, 2014 8:07pm
Forum: forums Subject: Re: My content unexpectedly dissapeared. Please help!

it's a privileged collection so yes you'll need to upload to Community Audio and then request it be moved. Once you have 50 item pages created you can request your own subcollection under audio-podcast. Then you can upload to your subcollection. Best to send your requests to info@archive.org rather than posting on the forums.